{"id":2674,"date":"2017-10-28T06:51:12","date_gmt":"2017-10-28T06:51:12","guid":{"rendered":"http:\/\/localhost\/wp_fixio_geekz\/?page_id=2674"},"modified":"2026-09-25T04:16:08","modified_gmt":"2026-09-25T04:16:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/bassettgraphics.com\/circuitfix\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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How Can We Help?<\/h2>\n <\/span>\n

Have a question about computer repair, upgrades, data recovery, or another CircuitFix service? We've answered some of the questions customers ask most often below.<\/h4>\n <\/div>\n <\/div>
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Computer Repair<\/h2>\n \n \n <\/div>\n <\/div>
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\n What types of computers do you repair?<\/a>\n <\/h4>\n <\/div>\n
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\n CircuitFix works with a wide range of desktop computers and laptops, including systems used for home, office, gaming, school, and general everyday computing.\n <\/div>\n <\/div>\n <\/div>
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\n What should I do if my computer won't turn on?<\/a>\n <\/h4>\n <\/div>\n
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\n Check that the power cable or charger is securely connected and that the system is receiving power. If the computer still won’t start, avoid repeatedly attempting to power it on and have the system evaluated to determine whether the problem is related to the power supply, motherboard, battery, or another component.\n <\/div>\n <\/div>\n <\/div>
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\n How do I know if my computer needs a repair or an upgrade?<\/a>\n <\/h4>\n <\/div>\n
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\n It depends on what is causing the problem. A diagnostic evaluation can help determine whether your system needs a repair, hardware upgrade, software troubleshooting, or potentially a replacement.\n <\/div>\n <\/div>\n <\/div>
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\n How long does a computer repair take?<\/a>\n <\/h4>\n <\/div>\n
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\n Repair time depends on the type of problem, the condition of the hardware, and whether replacement parts are required. After evaluating the system, we can provide a better estimate based on the specific issue.\n <\/div>\n <\/div>\n <\/div><\/div><\/div>[vc_row_inner gap=”0px” css=”.vc_custom_1790302636084{padding-top: 20px !important;}”][vc_column_inner]
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Virus & Malware<\/h2>\n \n \n <\/div>\n <\/div>
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\n How do I know if my computer has a virus or malware?<\/a>\n <\/h4>\n <\/div>\n
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\n Common warning signs include unexpected pop-ups, browser redirects, unfamiliar programs, unusual slowdowns, security warnings, and other behavior that wasn’t present before. Some threats can also operate without obvious symptoms.\n <\/div>\n <\/div>\n <\/div>
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\n Can you remove viruses without deleting my personal files?<\/a>\n <\/h4>\n <\/div>\n
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\n In many situations, malware can be removed while preserving personal files. The appropriate approach depends on the type and severity of the infection and the condition of the system.\n <\/div>\n <\/div>\n <\/div>
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\n What should I do if I clicked a suspicious link?<\/a>\n <\/h4>\n <\/div>\n
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\n Avoid entering additional passwords or sensitive information and contact us if you notice unusual activity. If the computer begins displaying suspicious behavior, having it evaluated before continuing to use it can help identify potential problems.\n <\/div>\n <\/div>\n <\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”0px” css=”.vc_custom_1790302636084{padding-top: 20px !important;}”][vc_column_inner]
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Before You Bring It<\/h2>\n \n \n <\/div>\n <\/div>
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\n What should I back up before bringing in my computer?<\/a>\n <\/h4>\n <\/div>\n
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Whenever possible, keep a separate copy of important documents, photos, projects, and other irreplaceable files before bringing your computer in for service.<\/p>\n

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\n Should I bring my charger or power adapter?<\/a>\n <\/h4>\n <\/div>\n
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\n Yes. For laptops and other devices that use an external power adapter, bringing the original charger can help us test the system properly and verify that the power equipment is working as expected.\n <\/div>\n <\/div>\n <\/div>
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\n What information should I provide about the problem?<\/a>\n <\/h4>\n <\/div>\n
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\n Tell us what the computer is doing, when the problem started, and anything unusual you’ve noticed. Details such as error messages, crashes, overheating, unusual noises, or recent changes can help us diagnose the issue more efficiently.\n <\/div>\n <\/div>\n <\/div>
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\n Should I keep using my computer if something is seriously wrong?<\/a>\n <\/h4>\n <\/div>\n
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\n It depends on the problem. If the system is showing signs of a failing storage drive, severe overheating, unusual hardware noises, or a possible malware infection, continued use may make the situation worse. Let us know what you’re experiencing so we can determine the appropriate next step.\n <\/div>\n <\/div>\n <\/div>
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\n Should I bring anything else with my computer?<\/a>\n <\/h4>\n <\/div>\n
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\n Bring any accessories that are directly related to the problem, such as a power adapter, docking station, external drive, or other device you normally use with the computer. This can help us reproduce and diagnose the issue more accurately.\n <\/div>\n <\/div>\n <\/div>
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\n Should I remove my passwords before bringing in my computer?<\/a>\n <\/h4>\n <\/div>\n
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\n You should never provide passwords unnecessarily. Depending on the service, however, certain repairs or software troubleshooting may require access to the operating system. We can explain what information may be needed before work begins.\n <\/div>\n <\/div>\n <\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”0px” css=”.vc_custom_1790302636084{padding-top: 20px !important;}”][vc_column_inner]
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Data Recovery & Backup<\/h2>\n \n \n <\/div>\n <\/div>
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\n Can you recover accidentally deleted files?<\/a>\n <\/h4>\n <\/div>\n
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In some situations, deleted files can be recovered depending on the condition of the storage device and whether the previous data has been overwritten. The sooner a potentially affected device is evaluated, the better.<\/p>\n

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\n Can you recover data from a failed hard drive?<\/a>\n <\/h4>\n <\/div>\n
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Recovery may be possible depending on the type and severity of the failure. We first evaluate the storage device and determine what recovery options may be appropriate.<\/p>\n

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\n What should I do if my hard drive is making clicking noises?<\/a>\n <\/h4>\n <\/div>\n
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\n Stop using the drive and avoid repeated attempts to access the data. Continued operation of a failing mechanical drive may make recovery more difficult.\n <\/div>\n <\/div>\n <\/div>
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\n Can you help me set up backups?<\/a>\n <\/h4>\n <\/div>\n
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\n Yes. CircuitFix can help you establish a practical backup strategy using local storage, external drives, cloud services, or a combination depending on your needs.\n <\/div>\n <\/div>\n <\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”0px” css=”.vc_custom_1790302636084{padding-top: 20px !important;}”][vc_column_inner]
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Upgrades & Custom PCs<\/h2>\n \n \n <\/div>\n <\/div>
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\n What upgrades can you install?<\/a>\n <\/h4>\n <\/div>\n
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\n CircuitFix can help with RAM, SSDs, storage, graphics cards, cooling, power supplies, Wi-Fi hardware, and other compatible components depending on the computer.\n <\/div>\n <\/div>\n <\/div>
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\n Will adding more RAM make my computer faster?<\/a>\n <\/h4>\n <\/div>\n
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\n Additional memory can improve performance when your system does not have enough RAM for the applications and multitasking you perform. However, not every slowdown is caused by insufficient memory.\n <\/div>\n <\/div>\n <\/div>
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\n Can you build a custom gaming PC?<\/a>\n <\/h4>\n <\/div>\n
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Yes. We can help configure a system around your games, preferred resolution, performance goals, budget, and future upgrade plans.<\/p>\n

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\n Should I upgrade my computer or replace it?<\/a>\n <\/h4>\n <\/div>\n
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That depends on the age, condition, hardware, and intended use of the system. We can evaluate the computer and help determine whether an upgrade provides enough benefit to make sense.<\/p>\n\n <\/div>\n <\/div>\n <\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row sharai_khana_custom_class=”section-content-block” css=”.vc_custom_1533297852131{background-color: #ffce54 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”section-content-block-minimal”][vc_column]

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Still Have Questions?<\/h2>\n

Not sure which CircuitFix service you need or what’s happening with your computer? Tell us what’s going on and we’ll help you determine the next step.<\/h4>\n\n <\/div>\n\n
\n Contact With Us<\/a>\n <\/div>\n <\/div> [\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

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